Refunds & Returns

At MagnifiUSA.com, your satisfaction is our priority. If you are not fully satisfied with your purchase, we're here to help. Please review our return and refund policy below.

1. Return Window

You may return most items within 15 days of the delivery date for a refund or exchange. To be eligible for a return, your item must meet the conditions outlined below.

2. Eligibility for Returns

To qualify for a return:

  • The item must be unused, unworn, and in the same condition you received it.

  • The item must be in the original packaging with all original tags, labels, or accessories included.

  • You must provide a receipt or proof of purchase (order confirmation number or email).

Items that do not meet these conditions may not be eligible for a refund or exchange.

3. Non-Returnable Items

The following items are non-returnable:

  • Gift cards

  • Downloadable digital products or services

  • Clearance or final sale items

  • Perishable goods (if applicable)

  • Opened personal care or hygiene products (if applicable)

4. How to Start a Return

To initiate a return, please email us at maxorallc@gmail.com with the following:

  • Your full name

  • Order number

  • Reason for return

  • Photos of the product (if damaged or incorrect)

Once your return is approved, we will provide the return shipping address and further instructions.

5. Return Shipping

  • Customers are responsible for return shipping costs unless the return is due to a damaged, defective, or incorrect item.

  • We recommend using a trackable shipping service and purchasing shipping insurance for high-value items. We are not responsible for returns lost in transit.

6. Refunds

Once we receive and inspect your return, we will notify you by email regarding the status of your refund.

  • If approved, your refund will be processed within 5–7 business days to your original payment method.

  • Original shipping fees are non-refundable.

  • If your return is rejected due to non-compliance with the policy, the item will be returned to you at your expense.

7. Exchanges

We only replace items if they are defective, damaged, or if you received the wrong item. If you need to exchange an item, email us at maxorallc@gmail.com with your order details and reason for the exchange.

8. Late or Missing Refunds

If you haven’t received a refund yet:

  • First, check your bank or credit card account again.

  • Then contact your payment provider—processing times may vary.

  • If you’ve done all of this and still haven’t received your refund, please contact us at maxorallc@gmail.com.

9. Contact Information

For all return and refund inquiries, please contact:

Maxora LLC
30 N Gould St Ste 49693
Sheridan, WY 82801
Email: maxorallc@gmail.com